Returns

GOT YOUR BACK GUARANTEE:
In order for customers to get the benefit of our patented NeuroBand® technology, we design our garments to be tight fitting. If torn between two sizes, we recommend the size that best gives the pulling sensation on your core muscle groups. We guarantee that you will get your best fit, or we’ll pay for the exchange shipping- We got your back.

We know you’ll love our product as much as we do. We want you to find the best fit for you, so if you are not fully satisfied with the results, we will pay for your exchange shipping until you get the results you seek. The right fit is important and we want to share that pulling sensation with you! In fact, if for any reason you’re not completely satisfied, just return your product within 30 days and we’ll issue a full refund of the item(s) purchased.

RETURNS:
Your return must be within 30 days and the item must be in like new condition- determined by AlignMed team member. Once your return has been processed we will send you an email to notify you that your refund will be approved. If you are approved, then your refund will be processed and a credit will be applied to your original method of payment within 24-48 hours of your refund notification email. (Link Here to Download Return/Exchange Form)

AlignMed Customer Service
Hours: Monday-Friday 8am-5pm PST
P: 866-987-5433
F: 888-822-2313
Email: CustomerCare@alignmed.com
Address: 1936 East Deere Avenue STE 115 / Santa Ana, CA 92705
*Free shipping on returns continental U.S. only*