Returns

Experience the Neuroband® Difference: Achieve Optimal Fit and Comfort

Our garments are designed for a snug fit to maximize the benefits of our patented Neuroband® technology. This ensures optimal engagement with your muscle groups. If you're between sizes, please reach out to us to recommend the best size.  Be sure to pull down the product as far as you can.  You should feel a light pull in the shoulders and resistance over your shoulders and across your back.

Finding Your Perfect Fit

We are confident you'll love the fit and feel of our products. That's why we offer a hassle-free fit guarantee. If you're not completely satisfied with the initial fit, we'll exchange or return the product. We want you to achieve the optimal fit and results you deserve.

Click HERE to start a return or exchange.

Unmatched Satisfaction Guarantee

Your satisfaction is our priority. In addition to our fit guarantee, we offer a 30-day money-back guarantee. If, for any reason, you're not completely satisfied with your purchase, return your unused product(s) within 30 days of purchase, and we'll issue a refund.

Hassle-Free Returns for Your Satisfaction

We want you to be completely satisfied with your Alignmed purchase. To ensure a smooth return process, please adhere to our return policy:

• Return Window: Items must be returned within 30 days of receipt.
• Condition: Returned items must be in new condition. Our team will inspect the returned items to ensure they meet these criteria.

Click HERE  to start a return or exchange.

Return shipping within the U.S. and Canada is free when you add the Free Returns and Package Protection service to your order.  If you do not add the service, we still offer free returns and exchanges, although you will need to pay for the return shipping label.  If you need additional help, chat with us, email us at [email protected] or call us at (866) 987-5433

Delivery Responsibility

Please contact the shipping carrier for more information.  USPS usually scans its packages beforehand, so it may show as delivered before arriving.  Alignmed is not responsible for packages reported as delivered by the shipping carrier or for misdelivered packages due to incorrect shipping addresses when entered at checkout.

Efficient Return Processing

Once we receive your return and it's approved, you'll receive a notification email confirming your refund or exchange.

Speedy Refunds

Following your refund approval email, your refund will be processed. The funds will be credited back to the original payment method you used for the purchase.